(1).jpg)
Contact Us
Need help finding motorcycle parts, checking an order or choosing the right riding gear? Contact Firestorm Motorcycles by phone, email or our online enquiry form. Our team is here to help.
We're Here to Help
From finding the right parts for your motorcycle to questions about orders, shipping and returns, our team can help you find the answers.
Online Enquiry
Send a message using our online enquiry form. Our team will respond during support hours.
Go to Enquiry Form ↓Can't Find the Part You Need?
Not everything we can supply is listed on our website. If you can't find a motorcycle part or accessory, don't give up. Our team can often source products that aren't currently available through our online catalogue.
Tell us what you're looking for and we'll see if we can help find the right part for your bike.
Include your motorcycle's make, model and year, plus the part name or part number if known.
Questions About an Existing Order?
Need an update on your order, help with a delivery or advice about a return or exchange? We're here to assist.
Orders & Delivery
For questions about an existing order or shipment, please include:
- Your order number
- The product concerned
- A brief explanation of the enquiry
- Tracking details, if relevant
Returns & Warranty
Need help with an exchange, return or warranty claim? Please include:
- Your order number
- The product involved
- A description of the issue
- Photos, where relevant
Store Location & Trading Hours
Firestorm Motorcycles
Unit 13, 21 Enterprise AvenueTweed Heads South NSW 2486
Australia
Visit our Tweed Heads South store for motorcycle parts, accessories and riding gear.
Retail Store Hours
| Monday–Friday | 8:00am–4:00pm |
| Saturday | Closed |
| Sunday | Closed |
All times are Australian Eastern Standard Time (AEST). Public holiday hours may vary.
Online Store
Shop online 24 hours a day, 7 days a week.
Customer support is available during our regular retail store hours.
Looking for a Quick Answer?
You may find the information you need in one of our customer support guides.
Send Us a Message
Prefer to contact us online? Complete the enquiry form below and our team will be happy to assist.
For existing orders, include your order number. For motorcycle parts enquiries, include your bike's make, model and year.
Friendly & efficient staff & had parts posted to me before weekend as they said i would...2 days to regional area. No trouble recommending them.
These guys here were great. Great service and great postage. I highly recommend to give these guys a call if you need any parts.
I have been going to Firestorm for over 6 years and would not go anywhere else Great friendly staff , always helpful , parts at a great price. Highly recommend using this shop.
Great store both online and in store, no motorcycles but all extras and loads of clothing accessories.